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More than 1.5 million people in Illinois who were uninsured in 2013 are now are guaranteed access to affordable, quality health insurance coverage. This includes people with special healthcare needs and pre-existing conditions, low-income childless adults, seniors, young adults and self-employed individuals. As of 2010, all Illinois residents are protected by a “Patient’s Bill of Rights,” which puts an end to some of the most extreme health insurance abuses and put consumers in greater control of their health care.

Consumers now need to understand how to navigate the healthcare system and the new health insurance marketplace in order to access coverage, and make use of the healthcare protections and benefits now available. We provide the information necessary to make that connection.

Some key resources:





 Q:   Why am I receiving letters saying I have to choose a plan and a primary care physician?

 A:     Illinois state law requires that 50% of Medicaid beneficiaries are enrolled into coordinated care by 2015. This means that a managed care organization (health insurance company) or provider group will be coordinating your physical and behavioral healthcare. A primary care physician will refer you to appropriate services and will typically be the first person you go to for healthcare. If you plan to enroll and have received letters in the mail you should go to or call the client enrollment broker at 1-877-912-8880 to pick a plan. If you want to learn more about coordinated care in Illinois please visit our Medicaid Care Coordination section.

More questions answered

Do you have questions about issues like how health care reform impacts people with disabilities or children with pre-existing conditions? Learn from the experiences of others—or, submit your question here.

Get Answers

Individual & Family Resources


A Job Change Doesn’t Have to Mean Losing Health Coverage

This September 2014 blog post on explains that people who have lost job-based insurance can qualify for a special enrollment period, allowing them to enroll in a Marketplace plan.

Health Insurance Literacy Library

Find digital tools, fact sheets and other handouts, and videos to help fill gaps in health insurance literacy among consumers and assisters. These materials have been sent to Enroll America by a variety of enrollment stakeholders.

2014 Voter Priorities: Fed Budget and the ACA

Just in time for the 2014 election, the National Priorities Project examines voter concerns regarding the Affordable Care Act and healthcare spending bringing to light public opinions. This fact sheet also prompts readers on questions for congressional candidates.

More resources


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