Your Source for Health Reform

Topic: Patient Engagement



Navigating the health system, understanding medical jargon, and incorporating healthy behaviors into everyday life can be difficult for patients to do on their own. Healthcare providers can be a source of information and support for patients seeking care. By interacting with patients in a responsive and understanding manner, providers can ensure that patients have positive experiences with the healthcare system and will want to return with future questions or concerns.


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The Front Lines of ACA Outreach

This December 2015 toolkit from Enroll America helps hospitals and medical providers have conversations with patients about their health coverage options.

Trusted Voices Transform Care

This November 2015 issue brief from Community Catalyst outlines how Community Health Workers can play a role in health system reform. The brief identifies funding sources to finance these positions and pathways for involving Community Health Workers in local partnerships.

Care for the High-Need High-Cost 

This November 2015 multimedia article from the Commonwealth Fund describes innovative health care delivery and payment models being used for patients with chronic conditions.

Mind the Health Gaps

This November 2015 report from the Robert Wood Johnson Foundation explores disparities in quality of life in Illinois. The report finds that 5,800 deaths could be avoided if all Illinoisans had equal opportunity to live healthy lives.

Coverage is Good Medicine

This pocket card from Doctors America gives health care providers a script to discuss health insurance with their clients. The pocket card, updated for 2014-2015, answers common questions that patients may have about the benefits of health insurance.

Partnerships for Healthy Aging

Healthcare and affordable housing providers learn collaboration strategies to better serve older adults in this December 2014 guide from LeadingAge.

Presumptive Eligibility in Your Hospital

The Affordable Care Act allows some hospitals to enroll uninsured patients meeting basic eligibility criteria into Medicaid. Hospitals learn the steps to implement presumptive eligibility in this 2013 tool kit from Enroll America.

Health Education with Meals on Wheels

The University of Georgia created the Good Questions for Good Health tool kit to increase the health literacy of older adults in Meals on Wheels. Staff and volunteers learn strategies to integrate health topics into their interactions with older adults.

Health Literacy Overview

The Alliance for Health Reform summarizes major studies measuring health knowledge and lists websites and experts for further review in this January 2015 issue brief.

Discussing Insurance with Patients

Medical providers learn talking points for conversations with uninsured patients about coverage options in this February 2015 fact sheet from Enroll America.

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