Your Source for Health Reform

Topic: Enrollment Assisters



People can help consumers look and apply for health coverage through the marketplace and Medicaid. They may be referred to as navigators or in-person-counselors and must have special training, be unbiased and offer assistance for free.


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Creative ACA Outreach

This January 2016 blog post from Families USA gives strategies for enrolling the remaining uninsured, a group that is often hard to reach and unaware of available financial assistance.

Engaging African Americans

In this January 2016 blog post for the Social Security Administration, a Minister details proven outreach and enrollment strategies with the Black community— a group which is still more likely to be uninsured.

Exceptions to the Individual Mandate

This grid from Families USA lists out  exemptions to the requirement of having health insurance and how people can apply for them. The grid was updated in October 2015 and applies to the 2016 tax-filing season.

Food is Medicine

This January 2016 fact sheet from the Shriver Center provides guidance to Enrollment Assisters looking to connect their clients with SNAP, formerly called food stamps.

Help for the Helpers

This November 2015 toolkit from the Centers for Medicare and Medicaid Services for enrollment assisters shares online and technical assistance resources that can be used when helping consumers apply for health coverage. Enrollment assisters will also learn about the types of health insurance and the processes for enrolling in each.

Keeping 30 Million Covered

This November 2015 report from the Urban Institute analyzes the number of people who qualify for special enrollment periods for the health insurance marketplace as well as how many people are taking advantage of them.

Targeting the Fasting Growing Religious Group

This October 2015 toolkit from Enroll America offers strategies for health care outreach and enrollment with Muslims. It also provides talking points and action steps for those looking to engage and build partnerships within the Muslim community

Savvy Health Insurance Shopping

This comparison worksheet from the Center on Budget and Policy Priorities is for enrollment assisters working with consumers selecting Marketplace plans. It has been updated for the 2015-2016 enrollment period.

Every Little Thing You Do is MAGI

This October 2015 guide from the National Health Law Program explains the new income counting and household composition rules used when applying for health insurance. MAGI is used to determine eligibility for Medicaid and premium tax credits.

Talking Up Obamacare

Using this October 2015 communication guide from Enroll America, Enrollment Assisters can lead effective outreach for the Affordable Care Act. The guide identifies major talking points for assisters and what language to avoid.

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